Greater Columbia River Information Service Center

The Greater Columbia River Information Service Center (GCRISC) provides software services to member districts of the Washington School Information Processing Cooperative (WSIPC). GCRISC provides services to over 100 school districts within ESD 105, ESD 112, Pasco-based ESD 123 and ESD 171 regions.

ESD 105, ESD 112, and ESD 171 united September 2023 to establish the Greater Columbia River Information Service Center (GCRISC). Aimed to enhance and simplify software support experiences, these support teams include experts in the payroll/HR, fiscal, and student functions of Skyward SMS 2.0 and Skyward Qmlativ.

The Greater Columbia River ISC has three teams that provide targeted support to the school districts we serve. All teams provide our districts with ongoing support and training. We offer training in a variety of formats including in-person, virtual, hybrid, and pre-recorded presentations. Similarly, we offer software support in different formats to meet the needs of our customers. Initial requests for support are submitted via email to our teams. Our analysts tailor support based on client needs and issue complexity.

The GCRISC support ticketing system is email-based. To open a ticket, simply send an email with your issue to either the student (student@gcrisc.org) or fiscal (fiscal@gcrisc.org) teams. For non-urgent requests, a team member will typically respond within 24 hours.