Your district has unique stories waiting to be told.

North Central ESD’s Communication Services team is committed to supporting school districts in establishing effective communication strategies that develop trust and engagement with their communities.

Our team collaborates with districts to establish systems that overcome common communication obstacles, including inconsistent messaging, inadequate staff capacity, and multiple platforms and tools. We’re ready to be your partner in fostering two-way communication with your district’s stakeholders, enabling you to concentrate on what matter most – students.

Contact us today to start the conversation!

We can’t wait to help you tell your story.

We know rural and small districts. Our team lives in the communities we serve which allows us to provide customized services to school districts in North Central Washington with hands-on, face-to-face support. We’ll help you focus on consistent, accessible, and responsive communication to the community you serve.

With extensive experience in effectively communicating to a diverse range of audiences, our team can assist your districts with all your communication methods, such as email for district staff, mass alerts for families, and social media for the wider community.

Annual Contracts / Tiers of Service

Our three Tiers of Service offer districts a variety of service options combined at a reduced annual rate. These annual contracts give your district flexibility and the opportunity to prioritize communication needs on a monthly basis with the assurance of ongoing support from experienced professionals.

The three tiers are Brand, Awareness, and Strategy and each provide districts with suggested services and support within their desired budget.

View current Tiers of Service Pricing Models

Project Contracts / À La Carte Services

All à la carte services are included with any annual contract plan, but these services can also be contracted as standalone projects at an hourly rate of $125 per hour.

We offer a broad range of services from full strategic communication plans to producing high-quality, professional marketing materials. Pricing is determined based on the scope and duration of each project. See the complete services list below.

We understand that budget allocation for communication and engagement can vary, and while our Tiers of Service levels provide an idea of the support you can receive, our ultimate focus is on meeting the unique needs of your district. We are eager to discuss your goals and create a customized, cost-effective plan that aligns with your budget. Contact us today to start the conversation!

Communication Services List

Our services assist districts in establishing a transparent public process that encourages community investment in local school funding. Services may include campaign action plan, branding, talking points and key messaging, graphic design, and presentation tools and materials.

Our team offers consultation services to districts in search of communication guidance from professionals. In addition, we provide customized training for district leadership and staff to equip them with the necessary skills and knowledge for effective communication with stakeholders.

Our team facilitates the development of comprehensive communication strategies that encompass identifying objectives, target audiences, materials, timelines and key messages. We offer tailored communication plans for strategies such as strategic, engagement, crisis, social media, and marketing/branding.

We offer assistance during and post any crisis, including parent/guardian communications, reputation management, pre and post-crisis strategy development and media relations management. Our deliverables range from a single statement to a complete messaging package that includes talking points, press release, key messages, template letters and more.

We work with districts that require a complete rebranding or those who simply want to improve existing materials. We offer a range of services, from comprehensive rebranding to creating branded materials like business cards and letterheads, as well as brand guide packages.

Our services offer support to districts seeking to communicate their strategic planning process and implementation to the public. Our comprehensive package includes developing an action plan, creating talking points and key messaging for websites and social media, drafting template communications, designing presentation tools and materials, and assisting with any other needs a district has to communicate effectively with their audiences.

Our team has the ability to provide district-related design services such as annual reports, infographics, district calendars, newsletters (e-news and printed versions), brochures, rack cards, presentations, web graphics, template libraries, and more.

Our team can assist districts with media interview training, media distribution list management, reporter/newsroom outreach, story pitching, news release writing, media outreach calendar development, talking point development, and more.

We provide a complete range of photography and video services that offer districts an effective way to visually communicate their stories. Our services include brainstorming ideas, script development, capturing images, video interviews, voice-over services, editing, publishing, and distribution planning.

We offer a range of services to help you build and maintain an effective social media strategy. Our services include social media training and setup, assistance with campaign brainstorming, content creation (including post writing and visual design), image library management, and analytics collection for reporting purposes.

Our team helps districts ensure their website is always up-to-date, secure and running smoothly. Our services include timely content updates, software updates, performance optimization, and analytics reporting.

Our writing and copy editing services are specifically drafted to communicate in your district’s voice and resonate with your stakeholders. We offer support in crafting newsletters, news releases, web copy, superintendent messages, speeches, talking points, and more.

Communication Services Contacts


Becca Freimuth

Communication Specialist
Message NCESD
509-667-9479

Chanet Stevenson

Communication Assistant
Message NCESD
509-224-9376

Kayla Langston

Administrative Assistant
Message NCESD
509-665-2639